Purchasers are entitled to a refund on any unopened and/or unused product purchased in the last thirty (30) days less shipping and handling/delivery fees if they are not completely satisfied with the products purchased. Purchasers must return the product at their expense and a completed Product Return Form in order to receive a replacement for the product from LFT.
Items not eligible for a refund or exchange include but are not limited to:
- Holiday items
- Final sale items
- 24-hr sale items
- Promotional items
To be entitled to a refund or exchange, the following requirements must be met:
The returned product(s) must be accompanied by a Returned Merchandise Authorization (“RMA”) number provided by LFT Customer Service, an inventory list of the product(s) returned, and proof that the products were purchased from LFT;
The returned Products must appear in the purchaser's order history; and
- The returned product(s) must have been purchased within thirty (30) days preceding the date of the return.
- The returned products must be unopened.
- Apparel items must not have been worn, washed, or appeared to be worn.
- The returned products must be free of any odors, perfumes, and or smells.
Product that does not meet this criteria listed above shall not be eligible for a refund or exchange. In addition, all product returned to LFT shall be retained by LFT, regardless of whether the return meets the criteria for receiving a refund or exchange.
LFT may refuse to issue a refund, at its sole discretion, if it finds that any of the conditions in this section have not been met.