Return and Exchange

Return and Exchange Policy

  • Our return and exchange policy is 30 days from the original order date
  • We offer free exchanges and returns for store credit. For returns to the original form of payment a small shipping fee of $5.99 is charged
  • Items must be unworn, unwashed with any tags intact
  • Items must be free of stains, deodorant marks, perfume scents, make-up and animal hair
  • We reserve the right to adjust returns if original items are not received in new condition
  • Returned or exchanged items must be received back to the LFT warehouse within 45 days of original order date
  • Please allow up to 5 business days for a return or exchange to be processed once it arrives at our facility
  • Any promo / free items received for a qualified order must be returned in original, unused condition received along with the returned items if the order is below the promotional threshold

Items not eligible for return or exchange include:

  • Mystery bags
  • Final sale and clearance items
  • Assorted colorways
  • Select holiday merchandise

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